A few of the many features available
with our Global International conference calling
services and features
STANDARD
DESCRIPTION
Branded Annunciator
Participants are greeted by a branded
message. For example, “Welcome
to ABC Company, may I help you?
NO CHARGE
Custom Scripting
Custom Scripting may be provided by the
customer to replace or augment any script
available during the conference.
NO CHARGE
Direct Entry
Participants are placed directly into
the conference and may communicate with
each other prior to the Leader joining.
NO CHARGE
Music Entry
Participants are placed on music hold
until the Leader joins the conference.
NO CHARGE
Name Announce
Operator announces each Participant’s
name as they are joined to the conference.
NO CHARGE
Entry/Exit Tone
Tone plays when each Participant joins
or leaves the conference.
NO CHARGE
Roll Call
Operator recites the names of Participants
who are in the conference. Roll Call
is executed after the Leader joins the call.
NO CHARGE
Leader First
Leader is joined to the conference before
any Participants.
NO CHARGE
Leader Last
Leader is joined to the conference after
all Participants have joined, at the request
of the Leader, or at the conference’s
scheduled start time.
NO CHARGE
Email/Fax Confirmation
A confirmation is sent to the contact
after the reservation is made.
NO CHARGE
Self Mute
Participants can mute and un-mute their
lines. Helpful when using cellular
phones.
NO CHARGE
Group Mute
Leader can mute and un-mute the group.
NO CHARGE
Password/ Passcode
Participants are required to provide
a valid password-passcode in order to join
the conference.
NO CHARGE
Conference Lock
Allows the Leader to prevent additional
participants from joining.
NO CHARGE
Polling
Leader can survey participants by asking
pre-determined questions, which participants
may answer by “voting” with
specific number on the telephone keypad.
Results are sent to the Leader after the
call.
NO CHARGE
Q&A-Question& Answer Session
Operator facilitates a Question and Answer
session by recognizing and un-muting participants
one at a time so they may ask a question
in conference.
NO CHARGE
PAC Codes
The ability to capture an expense center,
department or location to easily bill clients.
NO CHARGE
Operator Assisted
Operator Assisted allows customers audio
conferencing service with the personal assistance
of an operator and support personnel who
manage high-touch features.
.21 cents/min
Digital Replay
Per minute charge for digital replay
of an Operator Assisted
.21 cents/min
Call Taping and shipping
All calls may be taped on almost any
type of desired media. Media type
and shipping costs are minimal. Please contact
us for specific details for your calls.
TBD
E-Mail, Voice, and Fax Broadcast
call announcements
Sent to multiple contacts simultaneously.
Please contact us for specific details for
your calls.
TBD
Transcription and Interpretation
Conversion
of spoken words into another language is
available for most languages and vary depending
on specific needs. Please contact us for
details of your needs.
